For patients who are scheduled to undergo an exam, the anticipation of a diagnosis can be intensely stressful. Nowhere is this more appropriate than in the world of oncology. Find out how UC Irvine Medical Center and Disney Family Cancer Center are working to make their patient experience more friendly to help patients sustain a sense of calm during procedures.
The UC Irvine Medical Center and Disney Family Cancer Center teams engaged Philips based on the company’s unique vision of the total patient experience. By partnering with Philips, the teams hoped to reduce patient anxiety and fear related to cancer care at each interaction, while maximizing efficiencies and throughput. This is just one example of what can happen when patients, caregivers, and staff come together to transform care.
We offer a holistic approach in transforming the overall patient and staff experience across your care settings. Our multidisciplinary team of experts will collaborate with patients, staff, and key stakeholders to deliver a comprehensive portfolio of experience consulting services and Ambient Experience room solutions. Backed by research, these solutions help transform the care environment into a comfortable and calming setting for patients and an efficient and motivating workspace for staff.
The technology that’s actually been used is completely patient oriented, which makes the experience more comfortable, a lot more friendly, and less intimidating”
Jeffrey Kou
MD, Clinical Professor, Radiation Oncology UC Irvine Medical Center
With over 100 consulting projects realized and an installed base of more than 750 Ambient Experience Solutions, Philips customers who have invested in transforming their overall patient and staff experience find that there is added value in this approach. Learn more about our Healthcare Experience Solutions for oncology and what stakeholders have to say.
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