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eConsultant - SNF  program

Telehealth extended to the skilled nursing facility 

To learn more about Philips enterprise telehealth programs, please call us at

1-866-554-4776 or click below.

A smart approach to meeting emergent care needs

The eConsultant – SNF telehealth program connects skilled nursing facility (SNF) staff with remote clinicians. It is designed to keep patients in the SNF for evaluation and treatment and lessen the need for costly emergency transfers.

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eConsultant - SNF program features and services


The eConsultant – SNF program provides tools, software and workflow to help keep SNF patient recovery on track and costs contained, while increasing support for your SNF team.

Resource expansion


Leveraging your existing telehealth infrastructure and an eCareMobile cart, a telehealth center provider is promptly available to help the staff assess the condition or situation and determine the optimal clinical intervention for patients in a SNF.

Advanced technology


The eCareMobile cart is equipped with advanced two-way audiovisual technology that enables remote clinicians to evaluate patients in the SNF.

Implementation services


Our multi-disciplinary team of clinical and technical professionals delivers a range of services from strategic planning through systems integration and training.

Implementation services


Our eConsultant - SNF program includes clinical training, workshops, standardized processes and 24/7 helpdesk diagnostics, to successfully guide and potentially improve your program.

Real-world results

During a six-month eConsultant - SNF pilot, a total of 131 calls were placed from the SNFs to the telehealth center. In the evaluation of those calls, the health system estimated in about 15 percent of those cases, an emergency department transfer was avoided.*
*Transfer avoidance is subjective analysis based on staff input.¹

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Enabling technologies

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Analytics which drive evidence-based best practice

Philips eICU Research Institute (eRI) was established by Philips as a platform to advance the knowledge of critical care. The ERI database is a repository of anonymous data donated by member institutions and is instrumental in product development as well as a key enabler for critical research in the intensive care field.

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Connected, patient-centered care 


  1. Philips eConsultant-SNF Pilot Study. 2013-2014. Banner Health.

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