Request access

Your Philips contact will be glad to assist you with registration and access to the Portal. In some markets, you may register directly on the Customer Services Portal landing page. When you first launch the website, you will have the option to “Request Access”. The landing page also provides the option to “Login to the portal.” However, lets first focus how to request access.

Once you select Request Access, you are required to complete the form.

You will receive a separate email confirming that your profile has been successfully created and you can now login into the portal. In the same email, there will be a link to direct you to the screen titled, Login and create your password.

Enter a password and then re-enter the password to confirm. Click Change Password.


You must login within 24 hours of receiving the email or the link will expire.


Your password must be at least 8 characters long and include numbers, uppercase and lowercase letters, and at least one of these special characters: !@#$%^&*()_+-={}[]\|; ‘,.?/`~><”

The following screen is the welcome message. This is a useful place to review the latest updates to the portal. If you wish to bypass this screen on your next login, check the box “Do Not Show This Message Again” and click the OK button.

You are about to visit a Philips global content page


You are about to visit a Philips global content page


Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.

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