COVID-19: Driving an interoperability mindset
In the months since COVID-19 became a worldwide pandemic, hospitals and health systems have been experiencing unprecedented surges of care. But while hospitals have seen a swell of patients coming in for COVID-19-related care, they have also seen a wave of patients seek treatment from home via telehealth and more radiologists are evaluating scans remotely. The virus is changing where and how patients receive care, and as a result, its changing how hospitals and healthcare professionals work. As the flow of patients and clinical workflow has evolved, the flow of information has changed too.
CIOs and their teams have been facing a host of new sources around patient and operational data. Protocols are changing and being implemented, patients are being asked to provide more information related to the virus, and with each question and new protocol, there is an ebb and flow of data behind it that needs to be properly managed. This reality has forced CIOs at hospitals of all sizes to improvise and implement new technologies at rates that were previously unfathomable. More than ever before, IT teams need to manage a diversity of networks, equipment and security, all while adhering to PHI regulations. It’s a tall order.
So, how do we manage patient and provider workflows – and the data associated with them – across a variety of locations to help deliver the right care at the right time? It’s here that interoperability has shown its true value.